api.konnect.network, api.sandbox.konnect.network, and 1 other service are down
Resolved
Jul 21 at 08:26pm CEST
Current Status:
• Credit card transactions are processing successfully
• System stability has improved significantly
• Payment success rates are steadily climbing
• Compliance as improved significantly
Affected services
Updated
Jul 16 at 05:45pm CEST
Current Status: We are pleased to report that our click-to-pay card payment system is showing signs of recovery. Credit card payments are now being gradually restored across our platform.
✅ What's Working:
• Credit card transactions are processing successfully in increasing numbers
• System stability has improved significantly
• Payment success rates are steadily climbing
• Compliance as improved significantly
🚧 Ongoing Efforts:
Our technical team continues monitoring system performance closely
We're working with our SMT partners to ensure full stability
Additional capacity is being deployed to handle the onboarding requests volume
Affected services
Updated
Jul 09 at 11:31am CEST
clictopay-service is degraded.
Affected services
Updated
Jul 09 at 11:30am CEST
We are currently experiencing technical difficulties with our click-to-pay card payment system. Card payments may fail or experience significant delays.
Affected services
Updated
Jul 09 at 11:24am CEST
api.sandbox.konnect.network recovered.
Affected services
Updated
Jul 09 at 11:15am CEST
api.sandbox.konnect.network is degraded.
Affected services
Updated
Jul 09 at 11:12am CEST
api.sandbox.konnect.network recovered.
Affected services
Updated
Jul 09 at 10:54am CEST
api.konnect.network recovered.
Affected services
Updated
Jul 09 at 10:52am CEST
clictopay-service recovered.
Affected services
Updated
Jul 09 at 10:49am CEST
clictopay-service is degraded.
Affected services
Updated
Jul 09 at 10:48am CEST
api.konnect.network is degraded.
Affected services
Created
Jul 09 at 10:48am CEST
api.sandbox.konnect.network is degraded.
Affected services